Polityka wysyłki

Delivery

Standard Royal Mail Tracked (3 - 5 days delivery) - FREE

Next day delivery* - £ 6.99

* Order before 3pm Mon - Fri for next day delivery (excludes English Bank Holidays). Orders places on Friday after 3pm, Sat or Sun will arrive by Tuesday.

Weekend Orders

Orders placed during the weekend will be posted the following Monday using the options detailed above.

International Orders and Delivery

At the moment Skintouch is only supplying to the United Kingdom mainland and Isle of Man.

We hope to expand our services to our customers outside of the UK in the near future.

 Order problems or out-of-stock items

We always promise to do our best for you, including displaying accurate stock information. If we notice a problem with your order, such as an out-of-stock item or unrecognised

Refunds

If we cannot get your order dispatched in time to meet your satisfaction, we will of course refund you for your order and your postage. Alternatively, we will advise you of the likely date of your order dispatch and arrival.

Damaged or faulty goods

Please check your order when it arrives with you.
If the product appears damaged or faulty after you have taken receipt of it, please contact us immediately (no later than 7 days after receipt of the product) so that we can arrange for collection of that product, for dispatch of a new product and / or for a refund.

Cancellation

You can cancel your purchase BEFORE it is dispatched by contacting:
Email: Info@skintouch.london

address, we will contact you as soon as possible to resolve the issue. It is always our aim to have in stock everything that is displayed on our site however, occasionally, errors may occur.

Refunds

If we cannot get your order dispatched in time to meet your satisfaction, we will of course refund you for your order and your postage. Alternatively, we will advise you of the likely date of your order dispatch and arrival.

Damaged or faulty goods

Please check your order when it arrives with you.
If the product appears damaged or faulty after you have taken receipt of it, please contact us immediately (no later than 7 days after receipt of the product) so that we can arrange for collection of that product, for dispatch of a new product and / or for a refund.

 Cancellation

You can cancel your purchase BEFORE it is dispatched by contacting:
Email: info@skintouch.london